cocrm.ai Core

Packages that scalewith you

Three fixed-price packages. Brands that need custom scope are quoted separately under Enterprise, each as its own project.

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cocrm.ai ConnectCommunication & AI layer2

cocrm.ai CoreYour operational foundation1

Starter

$999 / mo

One-time setup $999

Core CRM for a single-brand operator.

The core module is your choice: Bonus Engine or Affiliate & Link Masking. One is selected at setup; both together are in Professional.

Scale: Flat price
Setup: Fixed · one-time

Player management (profile, activity, 360° card)
Finance tracking & payment management
Core module: Bonus Engine (rule-based) or Affiliate & Link Masking
Standard reports & dashboard
Request system (player requests & tickets)
Role-based permissions
Basic API access
The core module not selected
Campaigns & notifications
Risk & Fraud
Segmentation
Team chat

Recommended

Professional

$1,749 / mo

One-time setup $1,749

Full scope for growing operators with an affiliate network.

Bonus Engine and Affiliate & Link Masking are both included; no selection needed.

Scale: Flat price
Setup: Fixed · one-time

Everything in Starter
Bonus Engine and Affiliate & Link Masking together
Risk & Fraud detection (rule-based)
Behavioural segmentation
Journey — behavior-triggered lifecycle automation, measured against a control group
Campaigns & notifications (SMS, email, Telegram)
Social media management panel
Advanced reporting & export
Team chat & task management
Early access: GamificationBeta
Early access: Smart WidgetBeta
Multi-brand management
BrainOS and Loyalty

Enterprise

Custom quote

A custom quote, prepared as its own project, for operations that need custom integration, custom modules, or brand-specific infrastructure and contract terms.

Not a separate feature set but a separate project: all of Professional plus brand-specific scope and contract terms.

Scale: Custom scope
Setup: Fixed · one-time

Everything in Professional
Multi-brand management (separate licence and separate project per brand)
Dedicated infrastructure & service targets
Priority onboarding & escalation
Advanced audit & log system
Quarterly BI analysis presentation
Volume discount & custom contract terms
Early access: BrainOSBeta
Early access: Loyalty & GamificationBeta
Early access: Smart WidgetBeta

Get Offer

What does a typical start cost?

List price for an operator starting with Professional, a 10-agent Omnichannel and the written AI assistant.

Professional$1,749
cocrm.ai Omnichannel · 10 agents$699
RAG Knowledge Base$490
AI Bot — Chat$890

Usage-based fees (minutes, IVR credits) are not included in this example. Scope is confirmed in the quote.

Monthly total$3,828

One-time setup$1,749

Initial total$5,577

Connect Module

How is Enterprise determined?

Starter and Professional have a fixed monthly fee. Operations that need custom integration, custom modules, or brand-specific requirements are priced under Enterprise, each as its own project with a custom quote.

Each brand is evaluated as its own project; it is priced separately with its own scope, its own contract, and its own setup fee. Mirror domains are not separate brands, a separate player database is.

All prices are in USD list prices; the final scope is confirmed in your quote.

Package Comparison

Package Comparison
Feature	Starter	Professional	Enterprise
Scale	Flat price	Flat price	Custom scope · custom quote
Brand	Licence per brand	Licence per brand	Multi-brand
Player management	Included	Included	Included
Finance & payment tracking	Included	Included	Included
Bonus Engine	Your choice	Included	Included
Affiliate & Link Masking	Your choice	Included	Included
Campaigns & notifications	Not included	Included	Included
Risk & Fraud	Not included	Included (rule-based)	Included (rule-based)
Segmentation	Not included	Included (behavioural)	Included (behavioural)
Journey	Not included	Included	Included
Team chat	Not included	Included	Included
Reporting	Standard	Advanced	Advanced + BI presentation
Social media management	Not included	Included	Included
BrainOS	Not included	Not included	Early access (Beta)
Gamification	Not included	Early access (Beta)	Early access (Beta)
Loyalty	Not included	Not included	Early access (Beta)
Smart Widget	Not included	Early access (Beta)	Early access (Beta)
Multi-brand management	Not included	Not included	Included
Setup	Fixed · one-time	Fixed · one-time	Fixed · one-time
Uptime commitment	99.5%	99.5%	99.5%
Support	In-panel support + email	In-panel support + email	In-panel support + email + priority escalation

Your choice: in Starter only one of Bonus Engine or Affiliate & Link Masking is installed; the choice is written in the quote. Beta: early access, scope stated in the quote.

Fixed, predictable pricing for Starter and Professional; only large-scale or multi-brand operations move to Enterprise.
SaaS licence only; no revenue share taken from the operator
12-month contract; unit prices fixed for the term
Separate licence per brand; the licence belongs to the group and a closed brand's licence can move to a new brand
One-time setup, fixed per package and independent of scale; 50% at contract, 50% at delivery
99.5% monthly uptime commitment on every package; support via the in-panel Support module and email

Next step

Add Connect on top of your plan.

Connect modules are added on top of a core package (Starter+); each is licensed separately.

Explore Connect modules

TLS encryption in transitRole-based access controlsHA-oriented infrastructure

Security & Trust